About Volunteer Management | How does one measure the success of volunteer work?

In museums, engaging volunteer usually generates a wide debate. At the end of the day, however, we are both human beings and we both might have the same motivation: develop the museum’s services. Are there economic arguments to have volunteers? Is it worth to involve them, train and monitor them? How does one measure the value of having volunteers?

Besides discussing these issues in an interactive way, in smaller and bigger groups, participants will be asked to provide a short introduction about their volunteer management and general management background.

Izabella Csordás, Hungary

TRAINING PERSONNEL AND CHARMING VOLUNTEERS

Head of Visitor Services, Museum of Fine Arts of Budapest

izabella.csordas@szepmuveszeti.hu

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